Old 13-02-08, 04:19 PM   #1
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yo

Nice to see the the term skybb isnt for gaming isnt being taken to litrally. Il still trying to figure out the teir 3 thing cos for a uk cod4 server i get like 70 ping and kick cos its too high.


http://www.sky.com/portal/site/skycom/kana

link dont seem to work ne other way i can contact em?

Cos id love to play some Cod 4 wit i lot
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Old 13-02-08, 05:03 PM   #2
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Re: yo

off hand not sure though the lads will be on shortly so ull get a better answer off them i got to admit with a ping off 70 for us that is usualy fine on our servers its only people with 130+ pings that end up being too high and lagging the server up oh and welcome to the site & perhaps the clan
 
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Old 13-02-08, 08:13 PM   #3
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Re: yo

All the info is here:

http://www.skyuser.co.uk/forum/sky-n...ed-gamers.html
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Old 14-02-08, 05:30 PM   #4
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Re: yo

used teh conatct form and got this replay by email...

ear Mr --------,

Thank you for contacting Sky Broadband Technical Support.

The tier 3 and 2 departments are now part of the Customer Solutions Team. There is not a direct number to this department. Please call broadband technical support on 08705 515 515 and if you have an open ticket they will pass you through. Both broadband tech support and Customer solutions are open 24 hours 7 days a week.

If you need further help or information, please reply to this email or contact us on 08705 515 515.


As part of Sky’ s commitment to continual improvement, please take a few moments to complete a short confidential questionnaire. This will provide us with feedback on the Technical Support we provide by email.

Simply Click here to start.

Kind regards

Claire
Sky Broadband Technical Support
Sky
http://www.sky.com

Just gonna ring it in a sec.
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Old 14-02-08, 06:01 PM   #5
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Re: yo

Quote:
Originally Posted by calitoxs View Post
used teh conatct form and got this replay by email...

ear Mr --------,

Thank you for contacting Sky Broadband Technical Support.

The tier 3 and 2 departments are now part of the Customer Solutions Team. There is not a direct number to this department. Please call broadband technical support on 08705 515 515 and if you have an open ticket they will pass you through. Both broadband tech support and Customer solutions are open 24 hours 7 days a week.

If you need further help or information, please reply to this email or contact us on 08705 515 515.


As part of Sky’ s commitment to continual improvement, please take a few moments to complete a short confidential questionnaire. This will provide us with feedback on the Technical Support we provide by email.

Simply Click here to start.

Kind regards

Claire
Sky Broadband Technical Support
Sky
http://www.sky.com

Just gonna ring it in a sec.
*UPDATE*

I donr belive this ive just rang them and told this woman about the pings and that. And asked if she could put me into touch with tier 3 and now ive got to try these troubleshooting steps, which are gonna help since I know what the problem is. Jeez.
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